A soft skills certification or course may cover business communications, public speaking, critical thinking, problem-solving and teamwork, among many other skills. Each of these skills can help you get hired and succeed at your job. And, these are transferable skills that can follow you throughout your career, whether you stay in a specific field or you decide to change careers down the line. But the knowledge that is learned in an online soft skills course must be supplemented with practice. 

Why learn soft skills?

Hiring managers want reassurance that a job candidate not only knows how to do the job, but will also be a team player with a strong work ethic. Because companies are now transferring tasks to automated systems through machine learning and AI, it’s more important than ever to be good at what differentiates humans from machines – and humans from each other. People are innovators and problem solvers. Soft skills help ensure that technology won’t replace you in the job market. But learning soft skills requires self-awareness as it may not be as clear which skills you struggle with.